Frequently Asked Questions

Zoundz is used by thousands of veterinarians, shelters, breeders, and boarding facilities across the globe. It was tested and proven with pet professionals for years before it was offered to consumers. To get Zoundz for your home, simply download it to your Apple IOS or Google Android device by clicking on the button at the top right of this page.

You’re in luck! Neither your dog nor cat needs to have a phone of any type. Zoundz can be played on any IOS or Android Device (including tablets, TVs, computers, phones and more) and then played through the device’s speaker, casted to WiFi connected devices, or tethered to bluetooth connected speakers.

While we’re quite sure your cat will love Zoundz (at least as much or more than the thousands of other cats listening to Zoundz every day), we make it easy to cancel at any time and we won’t bill you again after cancellation. it’s that simple. Oh, and did I mention that we are also offering a free 14 day trial right now? No risk. Let’s get your cat living her best life starting now.

This is wonderful to hear. We are thankful for your support! Below are three things that you can do to aid our mission right now. (1) You can help spread the word by telling other Pet Parents about Zoundz. (2) You can give us a 5-Star Rating in the Apple App Store or Google Play Store! (3) You can nominate an animal shelter to receive Zoundz at no cost through The Harmony Project.

Sorry you’re having trouble. Below are some quick troubleshooting steps to try.There are a couple of quick troubleshooting steps we recommend trying. (1) Check to make sure your speaker has not been disconnected from its power source. (2) Check to make sure your Wi-Fi is on and your device is connected to the internet. (3) Check to make sure that you are not logged out of your Zoundz account and/or your smart speakers by opening the app on the account owner’s device. (4) Try logging out of and into the app. (5) Check the app store for potential updates to the Zoundz app. If none of the above fix the issue, please email us at support@zoundzforpets.com.

We at Zoundz are exceedingly proud of our work on The Harmony Project, which has delivered Zoundz at no cost to animal shelters across the United States. It’s been a great way to further our mission. If you’d be interested in bringing Zoundz to your shelter - or nominating a shelter in your local area - please contact our team at support@zoundzforpets.com. We look forward to hearing from you.